2015 City of Surrey Annual Report
PERFORMANCE MEASURES
ENGINEERING
Performance Measures (Sustainability Pillar)
Actual 2015
Budget 2015 2016 2017 2018 2019 2020
Division
% of Engineering Requirements and Review documents processed within six weeks of referral by Area Planning based on complete and quality submission from applicants’ consultants (Economic)
LAND DEVELOPMENT
38% 38% 50% 60% 70% 80% 90%
Expenses as a % of lease/rental revenues (Economic)
REALTY SERVICES
41% 48% 47% 46% 45% 45% 45%
% reduction in illegal dumping cleanup costs (2014 is base-line year) (Economic)
24% 24% 40% 50% 50% 50% 50%
OPERATIONS
Reduce Preventable Employee Injuries by 90% over 5 years (2014 is base year) (Socio-Cultural)
50% 50% 60% 70% 80% 90% 90%
Kitchen Waste Program total # of residences to date (Environmental Pillar)
101,600 103,300 103,300 104,500 106,000 107,500 109,000
SOLID WASTE
Solid waste diversion rate from disposal (Environmental/Socio-Cultural)
70% 70% 72% 74% 76% 78% 80%
Length of Drainage Mains Renewed or Replaced (Economic)
2,000 2,000 2,000 2,000 2,000 2,000 2,000
DRAINAGE UTILITY
Number of Soil Site Inspections (Environmental)
150
150
200
220
240
260
300
45% 51% 51% 53% 55% 57% 59%
% of sewer mains video inspected (Economic)
SEWER UTILITY
13.3% 13.3% 16.2% 17.5% 18.7% 20.0% 22.4%
% of sewer manholes inspected (Economic)
% of single family homes on water meters (Environmental)
68% 68% 70% 71% 72% 73% 74%
WATER UTILITY
Average winter residential water consumption (litres per capita per day) (Environmental)
267
288
265
263
261
259
257
Total # of marked pedestrian crossings (Socio-cultural)
995
980
1,010
1,040 1,070 1,100 1,130
Total # of new high quality bus shelters installed to date (Socio-cultural)
261
261
276
291
306
321
336
TRANSPORTATION
Safer Schools Education and Improvement Program (total #) (Environmental and Socio-cultural)
27
26
30
33
36
39
42
Total # of kilometers of cycling routes (on-street and off-street (Environmental)
545
535
560
575
590
605
620
Pay Station reliability—% of time machines operating properly (Socio-cultural)
91% 91% 92% 93% 94% 95% 96%
PARKING AUTHORITY UTILITY
Total # of managed parking spaces—time/user restricted and pay parking (Economic)
2,080 2,000 2,150 2,250 2,450 2,600 2,700
37,625 37,625 110,000 195,000 315,000 395,000 540,000
Connected Floor Area (m 2 ) (Economic)
SURREY CITY ENERGY UTILITY
Ratio of hours in service to total hours since operating commenced (Socio-cultural)
100% 100% 100% 100% 100% 100% 100%
36
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