2015 City of Surrey Annual Report

PERFORMANCE MEASURES

ENGINEERING

Performance Measures (Sustainability Pillar)

Actual 2015

Budget 2015 2016 2017 2018 2019 2020

Division

% of Engineering Requirements and Review documents processed within six weeks of referral by Area Planning based on complete and quality submission from applicants’ consultants (Economic)

LAND DEVELOPMENT

38% 38% 50% 60% 70% 80% 90%

Expenses as a % of lease/rental revenues (Economic)

REALTY SERVICES

41% 48% 47% 46% 45% 45% 45%

% reduction in illegal dumping cleanup costs (2014 is base-line year) (Economic)

24% 24% 40% 50% 50% 50% 50%

OPERATIONS

Reduce Preventable Employee Injuries by 90% over 5 years (2014 is base year) (Socio-Cultural)

50% 50% 60% 70% 80% 90% 90%

Kitchen Waste Program total # of residences to date (Environmental Pillar)

101,600 103,300 103,300 104,500 106,000 107,500 109,000

SOLID WASTE

Solid waste diversion rate from disposal (Environmental/Socio-Cultural)

70% 70% 72% 74% 76% 78% 80%

Length of Drainage Mains Renewed or Replaced (Economic)

2,000 2,000 2,000 2,000 2,000 2,000 2,000

DRAINAGE UTILITY

Number of Soil Site Inspections (Environmental)

150

150

200

220

240

260

300

45% 51% 51% 53% 55% 57% 59%

% of sewer mains video inspected (Economic)

SEWER UTILITY

13.3% 13.3% 16.2% 17.5% 18.7% 20.0% 22.4%

% of sewer manholes inspected (Economic)

% of single family homes on water meters (Environmental)

68% 68% 70% 71% 72% 73% 74%

WATER UTILITY

Average winter residential water consumption (litres per capita per day) (Environmental)

267

288

265

263

261

259

257

Total # of marked pedestrian crossings (Socio-cultural)

995

980

1,010

1,040 1,070 1,100 1,130

Total # of new high quality bus shelters installed to date (Socio-cultural)

261

261

276

291

306

321

336

TRANSPORTATION

Safer Schools Education and Improvement Program (total #) (Environmental and Socio-cultural)

27

26

30

33

36

39

42

Total # of kilometers of cycling routes (on-street and off-street (Environmental)

545

535

560

575

590

605

620

Pay Station reliability—% of time machines operating properly (Socio-cultural)

91% 91% 92% 93% 94% 95% 96%

PARKING AUTHORITY UTILITY

Total # of managed parking spaces—time/user restricted and pay parking (Economic)

2,080 2,000 2,150 2,250 2,450 2,600 2,700

37,625 37,625 110,000 195,000 315,000 395,000 540,000

Connected Floor Area (m 2 ) (Economic)

SURREY CITY ENERGY UTILITY

Ratio of hours in service to total hours since operating commenced (Socio-cultural)

100% 100% 100% 100% 100% 100% 100%

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