2016-2020_Financial_Plan_Web

Finance &Technology

 Improve the overall level of Cyber Security awareness among City staff through the introduction of an annual Cyber Security Awareness campaign;  Improve Cyber Security governance through the development and implementation of cyber security policies, standards, and architectures; and

 Improve the City’s ability to respond to Cyber Security incidents by implementing an annual refresh and test of the City’s Incident Response protocol and associated procedures.

PERFORMANCE MEASURES The following table identifies key performance measures that will assist the Finance & Technology Department in tracking its progress and monitoring its contribution to building a sustainable Surrey.

Budget

Performance Measures (Sustainability Pillar)

Actual 2015

Budget 2015

Division

2016 2017 2018

2019

2020

# of quarterly reports submitted to Council (Economic)

Financial Reporting

3

3

3

3

3

3

3

# of invoices processed by Accounts Payable 1 (Economic) # of invoices created by Accounts Receivable 2 (Economic)

77,769 77,663 79,324 80,911 82,529 84,180 85,863

6,610

4,588 6,742 6,877 7,014

7,155

7,298

# of electronic invoices received by Accounts Payable (Environmental) % of staff receiving electronic pay stubs (Environmental)

Financial Processing

25,234 10,038 26,786

27,322

27,869 28,426 28,994

99.99%

80%

100% 100% 100% 100% 100%

% of Homeowner Grants claimed online (Environmental)

65%

53%

66%

66%

66%

66%

66%

1 Accounts payable invoices processed are variable due to timing of receiving invoices as well as the variation of capital projects year over year. 2 Accounts receivable invoices created are variable due to variation in cost sharing agreements and activity levels in various City departments.

2016-2020 FINANCIAL PLAN

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