2018-19 City of Surrey Engineering Goals and Accomplishments

2019 ACCOMPLISHMENTS | OUR PROCESS

STRATEGIC OBJECTIVE C3: Enhance strategic community engagement

STRATEGIC OBJECTIVE C1: Streamline processes to improve services

ƒ ƒ In conjunction with TransLink, successfully completed two rounds of Surrey-Langley SkyTrain public engagement , reaching over 30,000 attendees throughout the various events and achieving a favourable 80-85% support rate for the project. ƒ ƒ Executed a pilot program at the Surrey Biofuel Facility Education Centre that included interactive, educational programming for 185 school tours, reaching 3,700 students.

ƒ ƒ Worked with the Planning& Development Department to implement efficiencies to reduce building permit wait times from 21 weeks to 10 weeks. ƒ ƒ Supported the creation and launch of a Resident Satisfaction Survey to assess various operational services. ƒ ƒ Delivered AMANDA process improvements , including a contractor violation and commercial module for the Engineering Department’s Building Permit component.

STRATEGIC OBJECTIVE C2: Encourage innovation and collaboration in our work

ƒ ƒ Received three awards recognizing initiatives and demonstrated excellence in innovation, teamwork and collaboration by Sewer Operations, GIS and Transportation Planning staff through the inaugural Surrey Employee Excellence Awards . ƒ ƒ Continued to develop and integrate a three-year land acquisition model within the Engineering Department’s annual capital construction program.

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2019 ACCOMPLISHMENTS | ENGINEERING

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