2018 Annual Financial Report

PERFORMANCE MEASURES

FINANCE

Actual Budget 2018 2018 2019 2020 2021 2022 2023

Performance Measures (SustainabilityTheme)

Division

# of quarterly reports submitted to Council (Infrastructure)

BUDGET

3

3

3

3

3

3

3

% of scheduled audits completed as per Corporate Audit Plan (Infrastructure)

92% 85% 85% 85% 90% 90% 90%

FINANCIAL REPORTING & COMPLIANCE

% of completed audit reports that result in recommendations for change (Infrastructure)

82% 90% 90% 90% 90% 90% 90%

PROCUREMENT SERVICES

# of departmental procurement training sessions conducted (Infrastructure)

3

4

4

4

4

4

4

% of Homeowner Grants claimed online (Infrastructure)

72% 70% 73% 74% 75% 76% 77%

PROPERTY & PAYMENT SERVICES

8,100

8,910

9,801

10,781 11,859 13,045 14,350

# of tax e-bills sent out (Ecosystems)

18,000 19,800 21,780 23,958 26,354 28,989 31,888

# of utility e-bills sent out (Ecosystems)

RISK MANAGEMENT SERVICES

Total Cost of Risk per Capita (Economic Prosperity)

$2.13

$2.10

$2.05

$2.01

$2.00

$2.00

$2.00

# of invoices processed by Accounts Payable (Infrastructure)

92,775 85,582 94,631 96,523 98,454 100,423 102,431

# of invoices processed by Accounts Receivable (Infrastructure)

12,383 10,532 12,631 12,883 13,141 13,404 13,672

TREASURY OPERATIONS

# of electronic invoices received by Accounts Payable (Infrastructure)

48,790 47,787 49,766 50,761 51,776 52,812 53,868

% of staff receiving electronic pay stubs (Infrastructure)

100% 100% 100% 100% 100% 100% 100%

31