City of Surrey's 2024-2028 Financial Plan

FINANCE

PERFORMANCE MEASURES The following table identifies key performance measures that will assist the Finance Department in tracking its progress and monitoring its contribution to building a sustainable Surrey.

Targets

Performance Measures (Sustainability Theme) % of completed audit reports that result in recommendations for change (Infrastructure)

Actual 2023

Targets 2023

Division

2024

2025

2026

2027

2028

Internal Audit and Compliance

100%

90%

90%

90%

90%

90%

90%

# of quarterly reports submitted to Council (Infrastructure)

3

3

3

3

3

3

3

Budget

# of tax e-bills sent out (Ecosystems) # of utility e-bills sent out (Ecosystems) # of invoices processed by Accounts Payable (Infrastructure) # of electronic invoices received by Accounts Payable (Infrastructure) # of departmental procurement training sessions conducted (Infrastructure) # of invoices created by Accounts Receivable (Infrastructure) % of staff receiving electronic pay stubs (Infrastructure)

32,221 28,357 28,924 29,502 30,092 30,694 31,308

44,867 40,868 42,503 44,203 45,971 47,810 49,723

Revenue Services

79,495 75,307 76,813 78,349 79,916 81,515 83,146

54,491

54,074 55,156 56,259 57,384 58,532 59,703

Procurement Services

4

4

4

4

4

4

4

15,922

15,855

16,240 16,565

16,897

17,234

17,579

Treasury Operations & Payroll

100%

100%

100%

100%

100%

100%

100%

City of Surrey | 2024—2028 Financial Plan | General Operating Fund | Finance

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