City of Surrey's 2024-2028 Financial Plan

PLANNING & DEVELOPMENT

INFRASTRUCTURE

• Continue to implement updates to the City’s Land Management System for ongoing sustainability, leveraging process automation for added capacity; and •

Continue to monitor and implement asset replacement plans to ensure continuous delivery of services.

EDUCATION & CULTURE

Continue to promote application acceptance success through early application parameters; Develop and implement communication campaigns, and development partner forums, to respond to emerging needs and

• Continue to prioritize Surrey School District Building Permit Applications to meet the increased student enrolment demands within the City; • Continue to investigate requiring all, or select, applicants to complete a pre intake checklist and to attend pre intake meeting (s) to create a shared understanding about what constitutes a complete submission for all permit types; • Continue to investigate requiring all, or select, applicants to complete a pre- application meeting, prior to application submission, to discuss zoning requirements, code design concerns, and / or alternative solutions; and • Perform a review of commonly used forms and checklists, seeking to improve the usability of the forms and to foster a complete submission.

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promote, improving and leveraging online resources available for citizens; • Seek to further identify the services that the Planning and Development Department offers, and through a Service Expectation Charter, articulate and communicate our core services, regulatory role, and responsibility to facilitate the development of a shared staff culture and increased alignment with industry and stakeholder expectations; • Develop an AI-powered development inquiry assistant to assist applicants in understanding development requirements and fostering increased development knowledge and improved quality of submissions;

City of Surrey | 2024—2028 Financial Plan | General Operating Fund | Planning & Development

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