2024 Surrey Fire Service Annual Report

The department delivers fire suppression and emergency medical services, along with various other public safety and hazard mitigation community services, to an estimated 684,768 residents in an area that spans approximately 316 square kilometres. Within the boundaries of Surrey are single and multi-family residential units, residential/office high-rises, retail and commercial occupancies, light and heavy industry, hotels, a regional hospital, institutional buildings, numerous convalescent and assisted living facilities, and open space areas. Large port facilities and rail yards are located in the north along the Fraser River and regions of agricultural land reserve, many with active farming taking place, occupying the southeastern corner. The two major highways in the province travel through Surrey, connecting the Metro Vancouver region with the rest of the province; as well as border crossings between the United States and Canada.

Mission Surrey Fire Services is dedicated to protecting life, property, and the environment by providing efficient and timely services for public safety. Services include emergency response, emergency planning, fire prevention, regulatory compliance, and community risk reduction. Goals J Provide a timely response for all services through a highly trained, skilled, and efficient workforce. J Reduce the incidence of injury, loss of life, and property damage by providing public education programs, fire cause investigation, and prevention services to secure public safety and code compliance. J Conform to government acts, regulations, City bylaws, and policies thereby mitigating liabilities and losses to the City’s assets attributed to personal, property and/or environmental litigations. J Be responsive to local and global economics, resulting in a service model that reflects the needs of the community we serve and the changing technologies that influence cost-effective delivery of services to recognized standards. J Acknowledge and seek to balance the interests of private and corporate clients, employees, suppliers and the public at large, tailored to their social, cultural and economic characteristics. J Maintain the highest standards of integrity in the conduct of all phases of the Fire Service business.

6 CITY OF SURREY