2026 - 2030 Surrey Financial Plan

FINANCE

PERFORMANCE MEASURES The following table identifies key performance measures that will assist the Finance Department in tracking its progress and monitoring its contribution to building a sustainable Surrey.

Targets

Performance Measures (Sustainability Theme)

Actual 2025

Targets 2025

Division

2026

2027

2028

2029

2030

% of completed audit reports that result in recommendations for change (Infrastructure)

Internal Audit and Compliance

100%

90%

90%

90%

90%

90%

90%

Financial Planning & Analysis

# of quarterly reports submitted to Council (Infrastructure)

3

3

3

3

3

3

3

# of tax e-bills sent out (Ecosystems)

31,742 29,328 33,011 33,671 34,344 35,030 35,730

Property & Payment Services

# of utility e-bills sent out (Ecosystems)

56,683 50,689 58,950 60,129 61,331 62,557 63,808

# of procurement training sessions conducted (Infrastructure)

4

4

4

4

4

4

4

Procurement Services & Accounts Payable

# of invoices processed by Accounts Payable (Infrastructure) # of electronic invoices received by Accounts Payable (Infrastructure)

77,115 77,813 81,163 85,424 89,909 94,629 99,597

64,465 63,156 70,202 76,450 83,254 90,663 98,732

# of invoices created by Accounts Receivable (Infrastructure)

Treasury Services

13,005 15,004

13,135

13,266

13,399 13,533

13,668

% of staff receiving electronic pay stubs (Infrastructure)

Payroll

100%

100%

100%

100%

100%

100%

100%

City of Surrey | 2026—2030 Financial Plan | General Operating Fund | Finance

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