COS Financial Plan 2018 - 2022

CORPORATE SERVICES

FUTURE INITIATIVES, GOALS & OBJECTIVES

INCLUSION

 Formally highlight/celebrate innovative and collaborative staff projects as part of an annual City Values Recognition Program.

PUBLIC SAFETY

 Increase the City’s security of its data and critical infrastructure to protect City business internally, as well as protecting citizens and businesses, by continuing to invest in advanced security technology with a goal of being recognized as a centre of excellence in this field.

ECONOMIC PROSPERITY & LIVELIHOODS

 In conjunction with IT, finalize agreements in order to expand fibre optic internet access for residents throughout the City; and

 Subject to the approval of BC Utilities Commission, and in conjunction with the Engineering Department, finalize an Operating Agreement with Fortis BC Energy Inc. which will, among other things, provide for the payment to the City of an annual operating fee.

ECOSYSTEMS

 Continue to develop the “Digital Mailroom” to more efficiently disperse information and reduce hard copying inbound and outgoing correspondence wherever practical.

EDUCATION & CULTURE

 Deliver focused training in “customer service excellence” to all front-line staff.

HEALTH & WELLNESS

 Develop a comprehensive corporate wellness plan, informed by evidence and data, with the objective of integrating wellness into our culture and everyday work practices.

the future lives here.

2018-2022 Financial Plan

- 129 -