COS WINTER 2020 RG

RECREATION SURREY

OUR NEW ONLINE REGISTRATION SYSTEM IS HERE

We’re excited to roll out our new online registration system with great new features. Best of all?

Need help? Read our step-by-step guides or watch video tutorials on Creating a MySurrey Account, How to Register for a Program and Navigating your Account at surrey.ca/recreation. Registration for winter programs begins Monday, December 9 at 8:30 am.

No more Client ID or Family PIN numbers to remember! All customers will sign in using their MySurrey account information consisting of your email and a password that you create. If you don’t have a MySurrey account, you will be prompted to create one when you register for a program.

Re ister

3 WAYS TO

DROP-IN ADMISSIONS & PASSES Our variety of admissions and passes offer great value and access to all drop-in activities valid at any of our recreation facilities including: pools, arenas, gyms and fitness centres.

Go Online

surrey.ca/register

Recreation Pass Unlimited Visits Annual or Monthly Type Term Child/Youth 2–18yrs Student* Adult 19–59yrs Senior 60–69yrs

Family ‡

By Phone

604-501-5100

70yrs+

1year

$267.25 $400.75 $534.25

$400.75° $133.75° $1068.50

Recreation Pass

1month 36.50 54.75 73.00

54.75

18.25 146.00

At any Surrey Parks, Recreation & Culture facility

In Person

Admissions Single or Multi-Visit Type Term Child/Youth 2–18yrs Student*

Adult 19–59yrs

Senior

Family ‡

To Register Online If you already have one, sign into your MySurrey account with your email address and password. If you don’t have a MySurrey Account, create one when you register. IMPORTANT NOTE FOR CURRENT RECREATION CUSTOMERS: the email address you use when you create your MySurrey account MUST MATCH the email you used for your recreation account or a duplicate MySurrey account will be created. New System, New Features! • Simplified sign in – no more Client ID or Family PIN numbers to remember • Search for courses by facility, days of the week, keyword, age group or activity • Register for programs on the go using your mobile device CREDIT CARD INFORMATION: We accept Visa, Mastercard and American Express. We also accept cash, debit card and Electronic Funds transfer if registering in person at any recreation facility. PROGRAM WITHDRAWAL FEES: If you withdraw from a registered program within seven days of the program starting you will now be charged withdrawal fees based on the value of the program. Go to surrey.ca/recreation, then select Admissions and Passes for more details. PRIVACY POLICY: Personal information is collected for the purposes of administering recreation and culture programs. The City of Surrey is collecting this information under s.26 (c) of the Freedom of Information and Protection of Privacy Act. For questions regarding the collection of personal information, please contact Business Operations Manager, 13450 104 Avenue, Surrey, BC, Canada V3T 1V8, 604-598-5775. Leisure Access Program The City of Surrey encourages all City residents to participate fully in leisure services and activities. The Leisure Access Program provides an opportunity for City residents in financial need to participate in Parks, Recreation and Culture activities at a very low cost. To qualify for the program applicants must be City of Surrey residents and must meet income limits. For more information or to receive a Leisure Access Application Form, please contact any Surrey Parks, Recreation and Culture facility or call 604-501-5100. • Sign up 1 day in advance for ALL drop-in programs • Automated notifications for reminders, cancellations and wait-lists • Store emergency contact information and important medical information for your family members • Add registered programs to your electronic calendar • Use gift cards for recreation

60–69yrs

70yrs+

Drop-in Value Rates« Swipe Pass

$ 5.50

$ 7.25

$ 5.50

$ 2.00

$ 3.75^

1 visit

$ 3.75

1.90

2.75

3.65

2.75

1.00

1.90^

1 visit

10 visits 34.00

49.50 88.00

65.50

49.50 88.00

18.00 32.00

N/A N/A

60.00

116.00

20 visits

* Rates only apply for accredited post-secondary institutions and require proof of student ID. ° Includes a complimentary Seniors Services Membership. ‡ Includes a maximum of two adults and unlimited dependent children 18 years or younger. ^ Per family member (minimum one parent/guardian and one dependent child 18 years or younger). « Offered at some facilities during non-prime times. If a facility offers value rates it will be indicated on the drop-in schedule for that facility. Payment Options Surrey offers monthly payment options for the annual Recreation Pass. Make payments using automatic debit or credit card. Skip the lineup and buy your annual, monthly or swipe passes online.

The recreation pass card is mandatory at all facilities and is free of charge. Visit surrey.ca/recreation for details.

604-50 -5 00  SURREY.CA/RECREATION  WINTER 2020