City of Surrey 2016 Annual Report

PERFORMANCE MEASURES

When setting future goals, the City of Surrey is committed to the following broad set of organizational objectives:

1. Providing current and long-range planning that fosters both growth and economic development for Surrey’s culturally diverse community while preserving the City’s rich environment and quality of life, within the parameters set by Council in the Official Community Plan; 2. Enhancing community and individual well- being by providing a safe environment that protects residents and visitors to the City through the provision of Police, Fire and By-law Services; 3. Providing long and short-term planning and implementation of Engineering Infrastructure Services to respond to growth as well as to meet the current needs of the City’s citizens and businesses; 4. Planning and delivering Parks, Recreation, Culture and Library services through programs and services that encourage participation from citizens of all ages and backgrounds, living in and visiting the City;

5. Providing open and responsive

government through public participation and consultation as required by the Community Charter; 6. Actively planning for the succession of the City’s workforce by creating a challenging, market-competitive, healthy and respectful workplace that attracts and retains qualified candidates while reflecting the diverse nature of the City; 7. Fostering co-operative relations with other governments, community organizations and local businesses; 8. Developing programs, policies and initiatives that focus on Council’s specific key objectives; and 9. Protecting the City’s long-term financial health by providing prudent stewardship and sound management of City finances while delivering services to the public within the parameters set by Council in the Five-Year Financial Plan.

Departments have developed specific measures that draw upon the broad set of organizational objectives listed above to support the City's overall goals as defined by the Sustainability Charter policy document as approved by Council.

25