City of Surrey 2016 Annual Report

CITY OF SURREY OVERVIEWS RCMP

The RCMP provides policing services to the City of Surrey. The Surrey Detachment responds to calls for service, conducts and participates in criminal investigations, intelligence gathering, and enforcement operations, and works to reduce the impact of crime on the community through education and outreach. The Detachment is structured as follows:

CORE POLICING Core Policing consists primarily of uniformed general duty members. They are first responders to emergency and non-emergency calls for service and also conduct community patrols and proactive initiatives. The division also includes several support units, including: the Operations Review Unit, which reviews police investigations to ensure quality, as well as Radio Room and Cellblock Operations. INVESTIGATIVE SERVICES Investigative Services consists primarily of plain-clothes members organized into specialized sections such as Serious Crimes, Unsolved Homicides, General Investigation support, Robbery and Economic Crime Units, and also includes Interview and Target teams. The Vulnerable Persons Unit also fall under this division, providing specialized support with respect to Special Victims, Child Abuse, Sexual Offences, Missing Persons, Domestic Violence and Mental Health Intervention. COMMUNITY SERVICES Community Services is made up of proactive enforcement teams and community safety and service teams focused on crime reduction and prevention, including Property Crime, Gang and Drug Enforcement teams, uniformed traffic enforcement, School Resource and Youth at Risk units, Bike Patrol, and district based Community Response Units.

OPERATION SUPPORT Operations Support includes a number of specialized corporate and client service units, such as Training Section, Member Services, Professional Standards, Strategic Operations, Special Events and Emergency Planning, and Media Relations. The Detachment’s Operations and the Telephone Reporting Team round out this division, providing support to walk-in clientele and calls for service where police attendance is not required. SUPPORT SERVICES Support Services includes operational communications (emergency 911 and non‑emergency call taking and dispatch), records and exhibit management, court liaison, finance, information technology, crime and business analysis, facilities and fleet management, training and development, communications, and cellblock operations. Support Services also delivers various community services and programs including victim services, youth intervention, restorative justice and crime prevention.

2 0 1 6 A C C O M P L I S H M E N T S • Launched two new communication technology tools (email fan-out system

• Set up iPad kiosk terminals in the front counter area of Main Detachment to provide clients the ability to access key information from the City of Surrey and RCMP, also implemented a new free public Wifi access service. • Implemented a new Medical Services program in the Cellblock area providing 24/7 coverage by a registered nurse to provide in-patient care to prisoners as they are brought in and during their stay. • Introduced Naloxone nasal spray into every police officers first response kit to address overdose and exposure concerns related to the emerging opioid crisis. • Initiated a Parent Help Line to provide personalized support to parents who believe their kids may be involved or at risk of becoming involved in criminal activity.

• Introduced Community Outreach teams who attended community events to: build positive relationships with young people and families, provide access to police in a non-threatening environment, listen to concerns of local residents, and provide information to promote public safety. • Created the first RCMP Diversity & Community Engagement Unit to enhance the Surrey RCMP’s relationships with the City’s diverse communities and raise awareness around diversity issues both within and outside of the police department. • Conducted a review of the Surrey RCMP volunteer program in an effort to standardize this service across the five Districts, and deployed new technology to enhance existing community policing programs such as Speed Watch and Lock Out Auto Crime.

and mobile police app) to provide the community with more convenient ways to receive information about local crime, public safety, and crime prevention. • Implemented Project IRIS, a voluntary security camera registry, in partnership with the Public Safety office, to assist police with criminal investigations by quickly connecting them to existing CCTV resources in the community. • Hosted safety forums to provide community members with information on how to help address crime and emerging public safety issues, including seven

Neighbourhood Safety Campaign meetings, the annual Block Watch Symposium and two other events on internet safety, and youth, drugs and violence.

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