City of Surrey 2016 Annual Report

PERFORMANCE MEASURES

RCMP

Actual Budget 2016 2016 2017 2018 2019 2020 2021

Performance Measures (SustainabilityTheme)

Division

% Reduction in violent crime (per 1000 population) (Public Safety)

16.5% 2% 2% TBD TBD TBD

TBD

% Reduction in property crime (per 1000 population) (Public Safety)

1.3% 5% 5% 5% TBD TBD

TBD

PUBLIC SAFETY

% Reduction in collisions causing death or injury (per 1000 population) (Public Safety)

(6.7%)

5% 5% 5% TBD TBD

TBD

Average Response time to Emergency Calls (Public Safety)

7.52 mins <8 mins <7 mins <7 mins <7 mins <7 mins <7 mins

Number of community dialogue forums (Inclusion)

12

15

15

15

15

15

15

COMMUNITY ENGAGEMENT

% Increase in internet traffic (total page views) (Infrastructure)

(4.5%)

5% 5% 5% 5% 5% 5%

Number of published news releases (Inclusion)

302

260

260

260

260

260

260

% Increase in the number of reports received online (Public Safety/ Infrastructure) % Increase in average number of calls handled by Telephone Reporting Team each month (Infrastructure)

7.8% 5% 5% 5% 5% 5% 5%

ORGANIZATIONAL DEVELOPMENT

11% 5% 5% 5% 5% 5% 5%

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