City of Surrey 2017 - 2021 Financial Plan

Finance &Technology

FUTURE INITIATIVES, GOALS & OBJECTIVES

BUILT ENVIRONMENT & NEIGHBOURHOODS

 Continue to provide oversight and lead- ership in support of positioning the City as a progressive, connected communi- ty, making it attractive to wired and mo- bile-enabled City employees, business- es, residents and visitors;

 Continue to explore online payment ca- pabilities to allow residents to pay for regular billings; and  Encourage vendors to submit invoices and make bid submissions via email in order to minimize paper usage.

ECONOMIC PROSPERITY & LIVELIHOODS

 Implement Online Payments for Accounts Receivable invoices;  Prepare and post a Request for Proposal (“RFP”) for Banking Services;  Prepare and post a RFP for Credit and Debit Card payment processing and ac- quisition services;

 Maximize return on investment portfolio while adhering to all governing policies and legislation;  Broaden operating revenue sources to provide for growth–related needs; and  Assist other departments in obtaining government grants;

ECOSYSTEMS

 Continue to promote auto debit as a payment method for metered utility clients and explore other electronic payment options;  Continue to reduce departmental energy consumption and waste;  Continue to promote Financial E-Services such as e-billing, invoice submission, electronic fund transfers;  Encourage staff to make one sustainable process improvement each year;  Implement a paperless claim system;  Implement an electronic content management system;  Streamline systems and eliminate manual forms;

 Continue to reduce the number of hardcopies printed for various financial documents, including the Annual Financial Plan and Financial Statements;  Include an appropriate sustainability criteria into our solicitations to facilitate and promote corporate sustainability with our external stakeholders;  Continue to educate staff about environmental issues; and  Continue to encourage vendors to submit invoices and make bid submissions electronically in order to minimize paper usage.

2017-2021 FINANCIAL PLAN

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