City of Surrey 2017 - 2021 Financial Plan

Human Resources

PERFORMANCE MEASURES The following table identifies key performance measures that will assist the Human Resources department in tracking its progress and monitoring its contribution to building a sustainable Surrey.

Budget

Performance Measures (Sustainability Theme)

Actual 2016

Budget 2016

Division

2017 2018 2019 2020 2021

Incidence frequency rate of lost time claims per 100 person years (Health & Wellness)

3.5

3.8

3.7

3.6

3.5

3.4

3.3

Occupational Health & Safety

# of diversity events held ( Education/Culture)

10

10

10

10

10

10

10

Average # of days to fill a position vacancy—EXEMPT (Economic Prosperity) Average # of days to fill a position vacancy– CUPE RFT (Economic Prosperity)

110

83

82

81

80

79

78

Recruitment

74

57

56

55

54

53

52

# of probationary reports completed on time (Economic Prosperity)

93%

90%

90%

90% 90%

90%

90%

% increase in grievances (Inclusion)

0

0

0

0

0

0

0

Labour Relations & Total Compensation

# of staff with perfect attendance (Economic Prosperity)

566

520

525

530

535

540

545

# of automated HR processes (Economic) # of paper reducing initiatives (Environmental)

6

6

6

6

6

6

6

Human Resources Information Systems

5

5

5

6

6

6

6

2017-2021 FINANCIAL PLAN

150

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