City of Surrey 2017 - 2021 Financial Plan

RCMP

COMMUNITY ENGAGEMENT & MOBILIZATION

 Initiated a Parent Help Line to provide personalized support to parents who believe their kids may be involved or at risk of becoming involved in criminal activity;  Introduced Community Engagement teams that attended community events across the City to build positive relationships with young people and families, provide access to police in a non-threatening environment, listen to concerns of local residents, and provide information to promote public safety;  Created the first RCMP Diversity and Community Engagement Unit to enhance the Surrey RCMP’s around diversity issues both within and outside of the police department; and  Held a Detachment Open House during Police Week, in addition to the popular Citizens Police Academy, to give the local community an inside look into policing in Surrey and foster a better understanding between Surrey citizens.  Set up iPad kiosk terminals in the front counter area of Main Detachment to provide clients the ability to access key information from the City of Surrey and RCMP, along with a new free public Wi- Fi access service for those with their own mobile devices; and  Implemented a new Medical Services program in the Cellblock area providing 24/7 coverage by a registered nurse to provide in-patient care to prisoners as they are brought in and during their stay. relationships with the City’s diverse communities and raise awareness

 Launched two new communication technology tools (email fan-out system and mobile police app) to provide the community with more convenient and timely ways to receive information about local crime and public safety issues, crime prevention and Surrey RCMP events and initiatives;  Implemented Project IRIS, a voluntary security camera registry, in partnership with the Public Safety office, to assist police with criminal investigations by quickly connecting them to existing CCTV resources in the community;  Hosted a number of safety forums to provide community members with information on how they can help address crime and emerging public safety issues, including seven Neighbourhood Safety Campaign meetings, the third annual Block Watch Symposium and two other community events focused on internet safety, youth, drugs and violence;  Conducted a review of the Surrey RCMP volunteer program in an effort to standardize the valuable community service across the 5 Districts and deployed new technology to enhance existing community policing programs such as Speed Watch and Lock Out Auto Crime;  Introduced Naloxone nasal spray into every police officers first response kit to address overdose and exposure concerns related to the emerging opioid crisis;  ORGANIZATIONAL DEVELOPMENT

2017-2021 FINANCIAL PLAN

189