City of Surrey 2017 - 2021 Financial Plan
Surrey Public Library
PERFORMANCE MEASURES The following table identifies key performance measures that will help the Libraries track progress and monitor towards building a sustainable Surrey.
Budget
Performance Measures (Sustainability Theme)
Actual 2016
Budget 2016
Division
2017 1 2018
2019
2020
2021
# of visits made to library locations and library website (Inclusion/Health & Wellness) # of transactions completed using the Library’s materials collection (Education & Culture ) # of enrolments in Summer Reading Club and other literacy programs (Education & Culture )
4.29M
4.19M
4.25M 4.28M 4.31M 4.34M 4.37M
4.90M
4.71M
5.00M 5.05M 5.10M 5.15M 5.20M
Public Services
120,000
155,442
139,000 151,000 165,000 180,000 196,000
# of online access points available on library premises (Inclusion)
234
234
236
238
240
242
245
Administrative Services
% of new customers signed up on email notification (Ecosystems)
62%
62.1%
63%
64%
66%
68%
70%
1 Budget figures from 2017 to 2021 have been revised to more accurately reflect current data and trends.
2017-2021 FINANCIAL PLAN
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