City of Surrey 2019 Annual Financial Report

CITY OF SURREY OVERVIEWS RCMP

The RCMP provides policing services to the City of Surrey. The Surrey detachment’s officers and support staff work with the community to identify and address local crime and safety concerns. The detachment responds to calls for service, conducts and participates in criminal investigations, intelligence gathering, and enforcement operations, and works to reduce the impact of crime on the community through education and outreach. The Detachment is structured as follows:

CORE POLICING Core Policing consists primarily of uniformed Frontline members. They are first responders to emergency and non-emergency calls for service and also conducts community patrols and proactive initiatives. COMMUNITY SERVICES Community Services is comprised of proactive enforcement teams and community safety and service teams focused on crime reduction, prevention and community engagement and outreach. INVESTIGATIVE SERVICES Investigative Services consists primarily of plainclothes members that conduct complex investigations and provide specialized support to the Frontline and Community Services members.

OPERATIONS SUPPORT Operations Support includes a number of specialized corporate (administrative) and client service units that support all police operations. SUPPORT SERVICES Support Services is comprised of civilian staff (municipal employees) who support the various police teams in the delivery of policing programs and services.

2 0 1 9 A C C O M P L I S H M E N T S • Handled 405,426 calls to either 911 or the Surrey RCMP Non- Emergency lines (up 6% from 2018). Dispatched police officers to roughly 118,000 calls for service. The average response time to emergency (Priority 1) calls was just under 7.5 minutes. • Issued over 12,873 violation tickets, conducted 7,354 Street Checks and issued 767 Immediate Roadside Prohibitions. • Introduced a new online reporting tool to assist residents in reporting select non-emergency crimes such as damage/mischief to property, theft under $5000, lost property and hit and runs. • Continued community engagement and outreach efforts, including a series of Coffee with Cops events, the annual Detachment Open House during police week, and the Citizen Police Academy programs. • Hosted a Public Safety Fair during National Crime Prevention Week. • Provided training to 161 individuals participating in the Block Watch program.

• Volunteers contributed over 18,522 hours assisting with community engagement events (over 149 major events) and participating in programs such as Speed Watch (164,988 vehicles checked), Lock-Out Auto Crime (321 parking lot audits conducted), and Stolen Auto Recovery (381 deployments with 74 stolen vehicles recovered). • Worked with municipal and provincial partners to identify and address distressed and problem properties in Surrey that are causing public safety and social issues in our community. • Launched Project Lavender to empower young women and girls to make positive choices and surround themselves with healthy relationships. • Introduced a new module of the Detachment’s Shattering the Image anti-gang presentation and continued to support local businesses through the roll out of the Inadmissible Patrons Program to discourage and deter violent criminal activity in and around restaurants and licensed establishments.

• Launched the Family and Youth Resource Support Team as part of the Surrey Anti-Gang Family Empowerment program. The Team, comprised of a police officer paired with a counsellor, works with youth aged 9-13 and their families to support early interventions aimed at strengthening connections to school, community and family. • Continued to target foot and bike patrols and enforcement to hot spot and high crime areas across the City, including transit corridors, business centres and other identified problem locations. Members initiated contact with over 9,572 individuals and made 667 arrests (including over 270 warrants). • Introduced the Police Mental Health Outreach Team and worked collaboratively with Bylaws, Fraser Health and other community partners across the City to support vulnerable residents facing challenges with homelessness, addiction and mental health. In 2019, PMHOT. conducted over 777 displacement checks, made more than 754 referrals to partner agencies and provided assistance to other agencies on more than 495 occasions. • Conducted enforcement and awareness campaigns targeting traffic safety hotspots and high collision areas, as well as dangerous behaviors such as speeding and distracted driving.

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