City of Surrey 2020-2024 Financial Plan

FINANCE

EDUCATION & CULTURE • Create a draft framework and decision matrix for corporate and departmental risk tolerance with input from senior managers; • Use survey tools to conduct a survey targeting all internal/external stakeholders that utilize Procurement Services for gauging customer and contractor satisfaction; • Update and distribute procurement manual; • Establish an electronic first-aid data management system;

• Create a Finance Cost Recovery Guide for emergency event claims. • Conduct at least 3 training sessions for staff on risk management and claims processes; • Conduct at least 2 training sessions for staff on General Insurance as it applies in contractual relationships; and • Create a draft framework and

decision matrix for corporate and departmental risk tolerance. with input from senior managers.

CORPORATE SUSTAINABILITY

• Publish the 2019 Annual Financial Report meeting all legislated and Public Sector Accounting Board standards and requirements; • Review Cash Handling Policy and update as required; • Evaluate and improve the payroll process to increase efficiency and timeliness; • Manage the City’s cash flow needs to ensure adequate working capital while maximizing investment opportunities; and • Implement a Merchant Fee Recovery on in-person credit card transactions.

Blackie Spit and Crescent Beach Pier

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