City of Surrey 2020-2024 Financial Plan

SURREY PUBLIC LIBRARY

The department’s budgetary divisions include: ADMINISTRATIVE SERVICES Administrative Services manages the physical spaces, as well as the finance, human resources and information technology functions of the Library system, ensuring day-to-day service requirements are met. This division also manages the Library’s image and raises awareness and funds to support and enhance its community services. Offered Adaptive Storytimes for children on the Autism Spectrum and American Sign Language-English Storytimes for deaf and hard-of- hearing children; Became a SAFE PLACE for the LGBTQ2+ community (RCMP program); • Hosted the Indigenous Authors and Storytellers Series for Children • INCLUSION •

PUBLIC SERVICES Public Services manages the borrowing and information services offered through our nine locations and plans, promotes, and delivers a wide variety of programs. This division also acquires and manages the print and electronic collections that suit the needs of our diverse community.

2019 ACCOMPLISHMENTS

featuring four Indigenous authors;

• Added 5,482 new multilingual items to our collections and improved English Learning Training collections for newcomers; and • Updated Indigenous headings in the collection and offered Indigenous cultural awareness training for staff.

PUBLIC SAFETY

Offered library services and literacy skills to Surrey’s vulnerable and newcomer populations through outreach programs, reduced barrier access cards, and Internet only user passes; and Ran a Neighbourhood Safety Series of workshops to educate the community on taking action on public safety, the threat of hate crimes on public safety, and changing demographics and common goals for safe neighbourhoods.

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Inuit author and storyteller, Michael Kusagek, in the Indigenous Authors and Storytellers Series for Children.

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