City of Surrey Financial Plan 2020-2024

FINANCE

PUBLIC SAFETY

ECOSYSTEMS  Implemented a hazard inspection process for public facilities;  Conducted threat analysis for facilities, staff and events with Corporate Security;  Added Fire Services Risk Register and updated Climate Adaptation Strategy Risk Register; and  Conducted 18 facility inspections and briefed Civic Facilities and Operations on results.  Provided risk management advice to the Coastal Flood Adaptation Strategy as a member of the advisory committee;  Provided a risk based framework and reporting structure for the Climate Adaptation Strategy;  Continued to work on improving E-Finance services such as e-billing;  Continued to implement digital processes to reduce time and paper in contract payment process; and  Completed the Request for Proposal process for merchant services and awarded a contract to a credit & debit card payment processor.

ECONOMIC PROSPERITY & LIVELIHOODS

 Initiated a cross departmental review to develop a City-wide strategy to evaluate and implement cost containment measures with a view to enhancing every Department’s ability to continue to deliver high quality services to citizens;  Continued to develop capital funding strategy to deliver community infrastructure while reducing debt;  Conducted an internal review of online banking permissions for electronic payments, with a goal of strengthening the controls governing the City's online payment process, to improve financial stewardship of City monies;

 Reviewed property and liability insurance contracts with insurance providers to obtain competitive rates and coverages;  Provided financial controls related guidance and support to continuous improvement projects completed in the year;  Provided financial analysis and advice on City initiatives;  Continued to promote efficiency in standardizing business processes;  Ensured that all financial transactions and reporting met appropriate statutory requirements;

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