City of Surrey Financial Plan 2020-2024

FIRE 

PERFORMANCE MEASURES The following table identifies key performance measures that will assist the Fire Department in tracking its progress and monitoring its contribution to building a sustainable Surrey.

Budget

Performance Measures (Sustainability Theme)

Actual 2019

Budget 2019

Division

2020 2021 2022 2023 2024

Perfect Attendance rate (Health & Wellness) Annualized Proficiency Standard Training (Education & Culture)

58%

60%

60%

60%

60%

60%

60%

Operations

358

354

354

354

354

354

354

Smoke Alarm verifications (Public Safety)

12,038

6,000

6,000 6,000 6,000 6,000 6,000

Hydrant Maintenance (Public Safety)

9,248

8,855

8,855 8,855 8,855 8,855 8,855

Increase the public contact to Surrey Emergency Business Preparedness Programs (Public Safety)

7,567

7,500

7,500 7,500 7,500 7,500 7,500

Emergency Preparedness Increase the public contact to Surrey Personal Emergency Preparedness Programs (Public Safety) - See note below *

9,357

7,620

# of Inspection Pamphlets delivered (Public Safety)

7,812

7,290

7,340 7,400 7,400 7,400 7,400

# of inspections completed (Public Safety)

8,187

7,450

7,450 7,450 7,500 7,500 7,500

This measure has been discontinued to divert efforts towards measures of interactions that have a more causal relationship to key measurable results.

174