City of Surrey's 2022-2026 Financial Plan

PLANNING & DEVELOPMENT

• Received 729 development applications for rezoning, subdivision, development permits, development variance permits, and Official Community Plan development; Continued enhancements and increased the use of the digital building permit intake and review process for single family building permits; • Began the phased implementation of a new online permitting portal to provide Land Development clients and staff with expanded online services abilities, enhanced communication, process efficiencies and improved quality of submissions; • Completed Darts Hill NCP; • Completed Stage 1 Plans for South Campbell Heights and Newton-King George; • Completed background studies and preliminary engagement for Fraser Highway SkyTrain Corridor; • Completed Central Business District Office Study for City Centre; • Completed Phase 1 of the Zoning By-law Update to improve clarity; •

• Continued Zoning By-law updates to allow Secondary Suites in Comprehensive Development Zones; • Continued involvement in Mass Timber Construction Early Adoption Program with the Province’s Building Safety Branch; • Continued implementation and industry support for ongoing phases of the Energy Step Code in new construction; • Expanded the Front Counter Call Centre developed during the pandemic to support remote and digital customer service and continued its operation after City Hall reopened to the public; • Maintained and enhanced a dedicated digital drop box to facilitate application reviews during City Hall’s closure; • Initiated project to investigate Audit Based Building Permit Review and Issuance business processes; and • Continued improvements to the trade permit portal with digital access to the issued permit and abilities to submit digital document.

ECONOMIC PROSPERITY AND LIVELIHOODS

• Completed the City Centre Incentive Program with seven eligible projects making use of this incentive; • Rolled out the Guaranteed Timeline Initiative for Single Family Building Permits, Tenant Improvement Permits, and rezoning applications; and

Continued roll out of the electrical Contractor Performance Management Program to reduce the rate of inspections for high performing contractors and enhance community safety.

•

City of Surrey | 2022—2026 Financial Plan | General Operating Fund | Planning & Development

235