City of Surrey's 2022-2026 Financial Plan

SURREY PUBLIC LIBRARY

INFRASTRUCTURE

• Adding eight additional self-checkout units across the branches to improve service; • Refresh City Centre branch with minor capital renovations; and •

Evaluate spaces at branches to plan for optimum use, including review of service points, office, and meeting spaces.

PERFORMANCE MEASURES The following table identifies key performance measures that will help the Libraries track progress and monitor towards building a sustainable Surrey.

Budget

Performance Measures (Sustainability Theme)

Actual 2021

Budget 2021

Division

2022 2023

2024

2025

2026

# of visits made to library locations and library website (Inclusion/Health & Wellness) # of transactions completed using the Library’s materials collection (Education & Culture) # of enrolments in Summer Reading Club and other literacy programs (Education & Culture) # of online access points available on library premises (Inclusion)

3.50M

3.20M

3.35M 3.65M 4.00M 4.50M 5.00M

Public Services

3.00M

3.93M

4.20M 4.30M 4.40M 4.50M 4.50M

78,000

92,385

83,500 138,500 166,000 180,200 188,600

284

273

279

285

291

297

303

Administrative Services

% of new customers signed up on email notification (Ecosystems)

81%

78%

79%

80%

81%

82%

82%

City of Surrey | 2022—2026 Financial Plan | General Operating Fund | Library

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