City of Surrey's 2024 Annual Financial Report

PERFORMANCE MEASURES

ENGINEERING, CONTINUED

Actual Targets 2024 2024 2025 2026 2027 2028 2029

Performance Measures (Sustainability Theme)

Division

% of sewer mains video inspected (Built Environment/ Infrastructure) % of sewer manholes inspected (Built Environments/Infrastructure) % reduction in illegal dumping cleanup costs (Built Environments & Neighbourhoods) Rethink Waste total # of residences to date (Ecosystems) % decrease of landfill waste tonnage/ household (Ecosystems) Solid waste diversion rate from disposal (Ecosystems)

46% 48% 48% 50% 51% 53% 54%

SEWER UTILITY

40% 40% 42% 44% 46% 48% 50%

13% 5% 15% 17% 19% 20% 20%

108,200 108,000 109,000 110,000 111,000 112,000 113,000

SOLID WASTE UTILITY

34% 40% 40% 43% 47% 50% 50%

65% 72% 66% 67% 68% 69% 70%

% of single family homes on water meters (Built Environments & Neighbourhoods)

WATER UTILITY

82% 82% 83% 85% 86% 88% 90%

FINANCE

Actual Targets 2024 2024 2025 2026 2027 2028 2029

Performance Measures (Sustainability Theme) % of completed audit reports that result in recommendations for change (Infrastructure)

Division

INTERNAL AUDIT AND COMPLIANCE

80% 90% 90% 90% 90% 90% 90%

FINANCIAL PLANNING & ANALYSIS

# of quarterly reports submitted to Council (Infrastructure)

3

3

3

3

3

3

3

# of tax e-bills sent out (Ecosystems)

28,665 28,924 29,328 29,823 30,420 31,028 31,648

PROPERTY & PAYMENT SERVICES

# of utility e-bills sent out (Ecosystems)

49,695 42,503 50,689 51,703 52,737 53,791 54,687

# of procurement training sessions conducted (Infrastructure)

4

4

4

4

4

4

4

PROCUREMENT SERVICES & ACCOUNTS PAYABLE

# of invoices processed by Accounts Payable (Infrastructure)

78,298 75,307 76,813 78,349 79,916 81,515 83,146

# of electronic invoices received by Accounts Payable (Infrastructure)

62,278 54,074 63,156 64,259 64,384 64,532 64,703

# of invoices created by Accounts Receivable (Infrastructure)

TREASURY SERVICES

14,648 16,240 15,004 15,368 15,742 16,124 16,516

% of staff receiving electronic pay stubs (Infrastructure)

PAYROLL

100% 100% 100% 100% 100% 100% 100%

30