City of Surrey's 2025 Annual Financial Report

PERFORMANCE MEASURES

PLANNING & DEVELOPMENT, CONTINUED

Actual Targets 2025 2025 2026 2027 2028 2029 2030

Performance Measures (Sustainability Theme)

Division

# of housing units achieving building permits (Built Communities & Neighbourhoods)

4,2804,280 4,2804,2804,2804,2804,280

BUILDING

Total annual construction value (in billions) (Built Communities & Neighbourhoods)

$2.04 $1.93 $1.97 $2.01 $2.05 $2.09 $2.09

# of inspections (Built Communities & Neighbourhoods)

54,62450,00050,00050,00050,000 50,00050,000

% of permits processed online (Infrastructure)

91% 90% 90% 90% 90% 90% 90%

BUSINESS TRANSFORMATION

Customer satisfaction rating of Planning and Development Services (Inclusion)

84% 75% 75% 75% 75% 75% 75%

HOUSING AND SOCIAL DEVELOPMENT

% of permits processed online (Infrastructure)

154

85

0

91

175

137

230

PUBLIC SAFETY

Bylaw Services

Actual Targets 2025 2025 2026 2027 2028 2029 2030

Performance Measures (Sustainability Theme)

Division

% of voluntary compliance gained (Public Safety)

BYLAW SERVICES

89% 75% 75% 75% 75% 75% 75%

Surrey Fire Services

Aggregate Officer Performance Score (Public Safety)

97% 70% 70% 70% 70% 70% 70%

Annualized Proficiency standard training (Education & Culture)

OPERATIONS

355

365

375

390

390

390

390

# of hydrant maintenance visits (Infrastructure)

9,567 9,699 9,699 9,699 9,699 9,699 9,699

# of smoke alarm verifications (Public Safety)

15,002 7,000 7,200 7,400 7,600 7,800 8,000

Increase in number of public contact to Surrey Emergency Business Preparedness Programs (Economic Prosperity and Livelihoods)

7,950 7,400 7,525 7,650 7,800 8,000 8,150

PREVENTION BRANCH

# of inspection pamphlets delivered (Public Safety)

7,954 7,400 7,525 7,650 7,800 8,000 8,150

8,426 7,750 7,950 8,100 8,250 8,400 8,550

# of inspections completed (Public Safety)

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