City of Surrey's Annual Financial Report 2020

PERFORMANCE MEASURES

ENGINEERING

Actual Budget 2020 2020 2021 2022 2023 2024 2025

Performance Measures (SustainabilityTheme)

Division

% of projects completed within typical seven- month processing time from Project Scoping submission to Servicing Agreement issuance (Economic Prosperity and Livelihoods) Expenses as a % of lease/rental revenues (Infrastructure) % reduction in illegal dumping cleanup costs (Built Environments) Reduce preventable employee injuries by 90% over 5 years (Health &Wellness) Solid waste diversion rate from disposal (Ecosystems) Length of Drainage Mains Renewed or Replaced (Infrastructure)

LAND DEVELOPMENT

49% 50% 55% 60% 65% 65% 65%

REALTY SERVICES

56% 45% 45% 45% 45% 45% 45%

35% 45% 40% 45%

50% 50% 50%

OPERATIONS

49% 70% 80% 90% 90% 90% 90%

70% 74% 72% 74% 76% 78% 80%

6,213 2,000 2,000 2,000 2,000 2,000 2,000

306

260

300

300

300

300

300

Number of Soil Site Inspections (Infrastructure)

DRAINAGE UTILITY

% of Drainage Mains video inspected (Built Environment & Infrastructure) % of Drainage Manholes inspected (Built Environment & Infrastructure)

20% 21% 29% 37% 46% 56% 64%

18% 19% 27% 35% 45% 54% 62%

PARKING AUTHORITY UTILITY

Total # of managed parking spaces—time/user restricted and pay parking (Infrastructure)

2,210 2,260 2,260 2,260 2,260 2,260 2,260

Connected Floor Area (Built Environment)

255,170 255,170 368,390 505,737 623,369 822,721 947,648

SURREY CITY ENERGY UTILITY

Ratio of hours in service to total hours since operating commenced (Built Environment) Total # of marked pedestrian crossings (Public Safety) Streetlight energy savings - LED replacement program (KWh) (Built Environments) Safer Schools Education and Improvement Program (total #) (Education & Cultural) Total # of kilometers of cycling routes (on-street and off-street) (Built Environments) % reduction in illegal dumping cleanup costs (Built Environments & Neighbourhoods) Rethink Waste total # of residences to date (Ecosystems) % decrease of landfill waste tonnage/household (Ecosystems) Solid waste diversion rate from disposal (Ecosystems) % of single family homes on water meters (Built Environments & Neighbourhoods) Average winter residential water consumption (litres per capita per day) (Built Environments & Neighbourhoods) % of sewer mains video inspected (Built Environment/ Infrastructure) % of sewer manholes inspected (Built Environments/Infrastructure)

100% 100% 100% 100% 100% 100% 100%

1,130 1,110 1,160 1,190 1,220 1,250 1,280

3.07

2.90

4.10

4.82

5.55

6.27

6.75

TRANSPORTATION (ROADS & TRAFFIC SAFETY UTILITY)

36

39

39

42

45

48

51

570

580

590

600

610

619

629

52% 55% 55% 58% 61% 64% 67%

SEWER UTILITY

20% 23% 23% 26% 29% 33% 36%

35% 45% 40% 45% 50% 50% 50%

106,500 107,000 107,500 108,500 109,500 110,500 111,500

SOLID WASTE UTILITY

0% 3% 2% 2% 2% 2% 2%

70% 74% 72% 74% 76% 78% 80%

78% 78% 79% 80% 81% 82% 83%

WATER UTILITY

231

257

255

253

251

249

247

31