City of Surrey's Annual Financial Report 2020

PERFORMANCE MEASURES

SURREY PUBLIC LIBRARY

Actual Budget 2020 2020 2021 2022 2023 2024 2025

Performance Measures (SustainabilityTheme) # of visits made to library locations and library website (Inclusion/Health &Wellness) # of transactions completed using the Library’s materials collection (Education & Culture) # of enrolments in Summer Reading Club and other literacy programs (Education & Culture)

Division

3.06M 5.40M 3.50M 5.00M 5.50M 6.00M 6.50M

2.59M 4.60M 3.00M 4.30M 4.20M 4.10M 4.00M

PUBLIC SERVICES

66,242 187,000 78,000 150,000 170,000 185,000 200,000

# of online access points available on library premises (Inclusion)

248

276

284

288

292

296

300

ADMINISTRATIVE SERVICES

% of new customers signed up on email notification (Ecosystems)

78% 72% 81% 84% 87% 90% 92%

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