City of Surrey's Annual Financial Report 2020

CITY OF SURREY OVERVIEWS CITY MANAGER'S DEPARTMENT

The City Manager’s Department provides advice and recommendations to City Council related to policies and emerging issues. The department assists in guiding the work of the other City departments, thus ensuring a coordinated and balanced implementation of Council policy and programs.The City Manager’s office ensures that Council resolutions are addressed in a timely and fulsome manner and provides effective financial management by monitoring the annual budget and the Five-Year Financial Plan. The City Manager’s Department ensures that Council’s priorities and high-quality sustainable City services are delivered on a consistent basis to the City’s residents and businesses. Through the Strategic Initiatives & Corporate Reporting function the Department provides coordination of key initiatives that span across multiple departments, including the “Surrey Excels” strategic framework. Consistency and high standards of corporate reporting, including regular reports to Council as well as periodic reports on organizational performance, are key functions of this department. The City Manager’s Office worked closely with departments across the organization to deliver key accomplishments in 2020, including selected initiatives where the City Manager’s Office played a key role or coordinating role.

2 0 2 0 A C C O M P L I S H M E N T S • Worked with BC Housing and the Fraser Health Authority to establish an Emergency Response Centre to help the City’s priority population (experiencing housing instability) requiring isolation space due to COVID-19. • Worked with BC Housing to establish a new 43 bed shelter (The Olive Branch Shelter) in North Surrey to help the City’s priority population (experiencing housing instability). • Continued working with partners including the Federal and Provincial governments, SFU, TransLink and others to establish Surrey City Centre as the second metropolitan centre in the region with an emphasis on attracting office and employment opportunities to the City Centre. • Supported the ongoing completion and/or updating of land use plans in Fleetwood, Semiahmoo, East Newton, Redwood Heights, and Newton-King George. • Established and led the City’s Emergency Operations Centre (“EOC”) to manage the City’s response to the COVID-19 pandemic.

• Continued to support the necessary steps to successfully transition policing services in the City of Surrey from the RCMP to the Surrey Police Service. • Supported the development of Surrey Makes Personal Protective Equipment (“PPE”) initiative to support local manufacturers in retooling and securing contracts to help supply PPE. • Supported the development and launch of the Surrey Store to Door initiative to encourage residents to shop online and support local businesses offering online sales and delivery services. • Coordinated the City’s response to the COVID-19 pandemic with the President and CEO of the Fraser Health Authority. • Worked with the CEO of Fraser Health and the Ministry of Health to accelerate the application review and approval projects for the new hospital in Cloverdale.

• Worked to finalize the Supportive Policies Agreement with TransLink for the Surrey-Langley SkyTrain Project. Continued to support staff on finalizing the reference design, specifications and municipal access agreement for the Project, ensuring the Project is ready for procurement with potential handover to the Provincial Government for delivery. • Developed and submitted a comprehensive list of “shovel ready” infrastructure projects suitable Federal stimulus funding. • Supported the implementation of Personal Development Plans for all regular employees across the organization. • Delivered a series of Strategic Sessions that provided Mayor & Council updates on a variety of initiatives underway. • Updated the Surrey Excels strategic framework to Mayor & Council’s priorities.

7