City of Surrey's Annual Financial Report 2020

CITY OF SURREY OVERVIEWS RCMP

The RCMP provides policing services to the City of Surrey. The Surrey detachment’s officers and support staff work with the community to identify and address local crime and safety concerns. The detachment responds to calls for service, conducts and participates in criminal investigations, intelligence gathering, and enforcement operations, and works to reduce the impact of crime on the community through education and outreach. The Detachment is structured as follows:

CORE POLICING Core Policing consists primarily of uniformed Frontline members. They are first responders to emergency and non-emergency calls for service and also conduct community patrols and proactive initiatives. COMMUNITY SERVICES Community Services is the home of proactive enforcement teams and community safety and service teams focused on crime reduction, prevention and community engagement. INVESTIGATIVE SERVICES Investigative Services consists primarily of plainclothes members that conduct complex investigations and provide specialized support to the Frontline and Community Service members.

OPERATIONS SUPPORT Operations Support includes a number of specialized administrative and client service units that support all police operations. SUPPORT SERVICES Support Services is comprised of civilian staff who provide support to police teams and the community in the delivery of police programs and services.

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• The Operational Communication Centre handled 407,519 calls for service. Police officers were dispatched to roughly 118,000 calls for service. The average response time to emergency (Priority 1) calls was just over 7 minutes (7:01). • The Surrey Mental Health Outreach Team (PMHOT) collaborated with Surrey Bylaws and Engineering Teams to conduct proactive patrols across the City and refer vulnerable clients to support services. PMHOT conducted 814 displacement checks and made 3,404 referrals to community partner agencies. The Car 67 program also supported 848 files. • The Surrey Gang Enforcement Team (SGET) delivered 62 presentations on gang prevention to both students and community groups. SGET expanded business participation in the Inadmissible Patron Program (IPP) and conducted 468 checks over the year. SGET also conducted a number ofseveral enforcement initiatives targeting those involved with gangs and drug trafficking networks. • The Family & Youth Response Team (FYRST) supported 134 youth clients and their families as part of the Surrey Anti-Gang Family Empowerment (SAFE) program. FYRST also partnered with the Surrey School District to develop and deliver a (virtual presentation) workshop series to deliver to grade 6 and 7 students.

• Continued the implementation of Project Lavender to empower young women and girls to make positive choices. 51 Project Lavender presentations delivered to 2010 youth, primarily to students in the Surrey School District. Project Lavender also added an Indigenous voice to its Speakers Series. • The Youth Intervention Program (YIP) supported 143 youth clients, successfully transitioning to telephone counselling in response to the COVID pandemic. The YIP team also participated in the Healthy Relationships Campaign, a joint effort with the City to bring awareness to youth about healthy relationships and sexting/distribution of images online. • Block Watch recruitment and engagement efforts were adapted to conform with Public Health directives. Five crime prevention resources were adapted to a digital flyer format and translated into eight languages to support program expansion, and 57 new Block Watch groups were initiated across the City. The Surrey RCMP hosted virtual “Coffee With The Block” meetings to provide Block Watch Captains and participants an opportunity to engage with police. • The detachment held 23 virtual presentations on various crime prevention, public safety and emergency preparedness topics. The Community Programs team completed 16 Home Security Assessments and added 12 new buildings to the Project Entry program. The Diversity and Indigenous Peoples Unit delivered an additional 107 presentations to diverse audiences.

• Surrey Traffic members continued to support the Vision Zero program, including enforcement operations and education campaigns addressing high-risk road users and behaviours. These efforts targeted such things as pedestrian safety, speeding and distracted and impaired driving. • The Safe Driver Dialogue Circle (SDCC) was adopted as a regular alternative measures program to offer selected drivers an educational and reflective process in lieu of traditional consequences for unsafe driving such as fines. This program received 170 referrals throughout the year. • The Detachment stood up an internal COVID Response Team and implemented a number ofseveral internal measures to ensure the safety of employees so that essential frontline police services and public safety could be maintained. As part of the external COVID response, a joint COVID-19 Compliance & Enforcement Team (CCET) was established in partnership with City Bylaws, to conduct proactive checks to ensure local residents and businesses comply with the directions of the Provincial Medical Health Officer.

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