City of Surrey's Annual Financial Report 2021

PERFORMANCE MEASURES

ENGINEERING

Actual Budget 2021 2021 2022 2023 2024 2025 2026

Performance Measures (SustainabilityTheme)

Division

% of projects completed within typical seven month processing time from Project Scoping submission to Servicing Agreement issuance (Economic Prosperity and Livelihoods) Expenses as a % of lease/rental revenues (Infrastructure) % reduction in illegal dumping cleanup costs (Built Environments) Reduce preventable employee injuries by 90% over 5 years (Health &Wellness) % decrease of landfill waste tonnage/household (Ecosystems/Economic Prosperity & Livelihoods) Solid waste diversion rate from disposal (Ecosystems) % Completion of project of adding parts and supplies to garage inventory (Infrastructure) Length of Drainage Mains Renewed or Replaced (Infrastructure) % of Drainage Mains video inspected (Built Environment & Infrastructure) % of Drainage Manholes inspected (Built Environment & Infrastructure) % of Long-Term Monitoring Site finalized and accepted by regulators as complete (Built Environment & Infrastructure) Total # of managed parking spaces—time/user restricted and pay parking (Infrastructure) Ratio of hours in service to total hours since operating commenced (Built Environment) Total # of marked pedestrian crossings (Public Safety) Streetlight energy savings - LED replacement program (KWh) (Built Environments) Safer Schools Education and Improvement Program (total #) (Education & Cultural) Total # of kilometers of cycling routes (on-street and off-street) (Built Environments) Three year average rate of killed and seriously injured in traffic collisions per 100,000 population (Public Safety) Number of Soil Site Inspections (Infrastructure) Connected Floor Area (Built Environment)

LAND DEVELOPMENT

38% 50% 50% 50% 50% 50% 65%

REALTY SERVICES

56% 45% 45% 45% 45% 45% 45%

20% 45% 22% 24%

26% 28% 30%

35% 70% 80% 90% 90% 90% 90%

OPERATIONS

0% 3% 2% 2% 2% 2% 2%

70% 74% 72% 74% 76% 78% 80%

60% 100% 100% 100% 100% 100% 100%

2,012 2,000 2,000 2,000 2,000 2,000 2,000

177

260

250

250

250

250

250

28% 28% 36% 44% 52% 60% 68%

DRAINAGE UTILITY

31% 31% 39% 47% 55% 63% 71%

37% 20% 20% 20% 20% 20% 20%

PARKING AUTHORITY UTILITY

2,210 2,260 2,210 2,210 2,280 2,280 2,280

375,766 255,000 504,054 651,855 885,242 922,799 1,029,541

SURREY CITY ENERGY UTILITY

100% 100% 100% 100% 100% 100% 100%

1,165 1,160 1,195 1,225 1,255 1,285 1,315

5.78

4.10

7.98

8.77

9.56 10.35

11.13

36

36

36

39

42

45

48

TRANSPORTATION

574

580

590

600

610

620

630

23.8

23.7

23.3

22.5

21.8

21.1

20.5

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