City of Surrey's Annual Financial Report 2021

CITY OF SURREY OVERVIEWS RCMP

The RCMP provides policing services to the City of Surrey. The Surrey detachment’s officers and support staff work with the community to identify and address local crime and safety concerns. The detachment responds to calls for service, conducts and participates in criminal investigations, intelligence gathering, and enforcement operations and works to reduce the impact of crime on the community through education and outreach. The detachment is structured as follows:

CORE POLICING Core Policing consists primarily of uniformed Frontline members. They are first responders to emergency and non-emergency calls for service and conduct community patrols and proactive initiatives. COMMUNITY SERVICES Community Services is the home of proactive enforcement teams and community safety and service teams focused on crime reduction, prevention and community engagement. INVESTIGATIVE SERVICES Investigative Services consists primarily of plainclothes members that conduct complex investigations and provide specialized support to the Frontline and Community Service members.

OPERATIONS SUPPORT Operations Support includes a number of specialized administrative and client service units that support all police operations. SUPPORT SERVICES Support Services is comprised of civilian staff who provide support to police teams and the community in the delivery of police programs and services.

2 0 2 1 A C C O M P L I S H M E N T S • The Operational Communication Centre handled 400,170 calls to either 911 or the Surrey RCMP Non-emergency lines. Police officers attended 142,951 calls for service. The average response time to emergency (Priority 1) calls from call receipt to police attendance on scene was just over 7.5 minutes (7:38). • The Police Mental Health Outreach Team (“PMHOT”) continued to support those facing challenges with homelessness, addiction and mental health. PMHOT has established an Assertive Case Management Team (“ACT”) and an Intensive Case Management (“ICM”) program. Each program team meets four times per month. PMHOT continued focused efforts in the City Centre/Whalley area to provide an enhanced presence and support to vulnerable populations. In 2021, PMHOT conducted 825 homeless outreach checks city-wide and made 2,865 referrals to community partner agencies. The Car 67 program also assisted with 954 calls for service. • The detachment continued to work with partners at Fraser Health to advance the HealthIM App initiative to improve response to individuals in acute crisis due to mental health challenges. Work is underway to determine the technical and privacy requirements of the application, with implementation and rollout expected to begin late 2022. • The Community Programs Unit worked to increase participation in the Block Watch program, retain current members and promote community safety for residents across the city. As part of this effort, 25 new Block Watch groups were formed and 96 Block Watch Captains and Co-Captains attended training. The Unit also audited 326 Block Watch groups to validate group status.

• The Surrey Gang Enforcement Team (“SGET”) continued to provide the Shattering the Image gang prevention and outreach program to both students and community groups in the City of Surrey. The program was recently revised to include new relevant trends in gang recruitment and composition. In 2021, “Shattering the Image” was presented primarily online due to COVID restrictions. The program was delivered 89 times in 2021, reaching approximately 4,000 participants. SGET also conducted 673 Inadmissible Patrons Program checks in 2021. As a result of these checks, eight people with links to drug trafficking, violence and gang activity were ejected from participating establishments. • The Family & Youth Response Team (“FYRST”) funded under the Surrey Anti-Gang Family Empowerment (“SAFE”) program, continued to support families and disrupt youth gang involvement. In 2021, FYRST supported 47 youth clients and their families. FYRST continues to receive presentation requests from Surrey schools and delivered 15 presentations to approximately 400 grade 6/7 youth. FYRST, in partnership with Surrey School District’s Safe Schools Program, facilitated six youth clients to attend Boarder X, an Indigenous arts and skateboarding exhibit in Vancouver. The event provided an opportunity for mentorship and positive relationship-building with FYRST clients. • The detachment distributed tamper-proof screws for the Secure Plate program to help reduce opportunities for auto-related crime. The effort helped to engage Block Watch participants in targeted areas where theft of plates and theft from vehicles were being reported.

• Continued the implementation of Project Lavender to empower young women and girls to make positive choices. In 2021, 58 Project Lavender presentations were delivered, reaching approximately 3,000 youth, primarily to students in the Surrey School District. Due to the COVID pandemic and changing restrictions, 31 presentations were delivered virtually. • The Youth Intervention Program (“YIP”) received 182 referrals in 2021. Approximately 88% of youth referred to YIP completed the program. YIP continues to provide counselling services to clients via telephone, given COVID restrictions. YIP is a member of the Surrey Step’s Up planning committee, an annual event in partnership with Surrey School District and the City of Surrey. YIP also continues to support the delivery of the FYRST presentation series. • The Detachment Speaker Series continued to engage and educate City residents about community safety issues and to promote the Block Watch program. The Speaker Series included 14 presentations reaching 619 participants. The detachment also hosted a virtual Coffee with the Block during Crime Prevention Week to discuss current community crime and safety issues. The detachment promoted the City’s annual Love Where You Live city beautification initiative and invited Block Watch groups to organize a community clean up with the chance to win a Block Party Prize Pack. Twelve Block Watch groups took part, collecting more than 48 bags of litter combined.

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