Financial Annual Report 2016

PERFORMANCE MEASURES

ENGINEERING

Actual Budget 2016 2016 2017 2018 2019 2020 2021

Performance Measures (SustainabilityTheme)

Division

% of Engineering Requirements and Review documents processed within six weeks of referral by Area Planning based on complete and quality submission from applicants’ consultants (Economic Prosperity and Livelihoods)

LAND DEVELOPMENT

36% 50% 50% 55% 60% 70% 75%

Expenses as a % of lease/rental revenues (Infrastructure)

REALTY SERVICES

42% 47% 46% 45% 45% 45% 45%

% reduction in illegal dumping cleanup costs (Built Environments)

42% 40% 50% 50% 50% 50% 50%

Reduce Preventable Employee Injuries by 90% over 5 years (Health & Wellness)

OPERATIONS

0% 60% 70% 80% 90% 90% 90%

Solid waste diversion rate from disposal (Ecosystems)

72% 72% 74% 76% 78% 80% 80%

Length of Drainage Mains Renewed or Replaced (Infrastructure)

4,330 2,000 2,000 2,000 2,000 2,000 2,000

DRAINAGE UTILITY

194

200

220

240

260

300

300

Number of Soil Site Inspections (Infrastructure)

Pay Station reliability—% of time machines operating properly (Infrastructure)

92% 92% 93% 94% 95% 96% 96%

PARKING AUTHORITY UTILITY

Total # of managed parking spaces—time/user restricted and pay parking (Infrastructure)

2,104

2,150 2,250 2,450 2,600 2,700 2,800

Total # of marked pedestrian crossings (Public Safety)

1,020

1,010

1,040 1,070 1,100 1,130 1,150

Streetlight energy savings - LED replacement program (KWh) (Built Environments)

NA

NA 1,168,328 2,336,656 3,504,985 4,673,313 5,841,641

ROADS & TRAFFIC UTILITY

Safer Schools Education and Improvement Program (total #) (Education & Cultural)

29

30

33

36

39

42

45

Total # of kilometers of cycling routes (on-street and off-street) (Built Environments)

565

560

575

590

605

620

635

% of sewer mains video inspected (Built Environments/Infrastructure)

51% 51% 56.2% 55% 63% 66% 69%

SEWER UTILITY

% of sewer manholes inspected (Built Environments/Infrastructure)

12.2% 12.2% 16.2% 19.7% 23.3% 26.6% 29.9%

Kitchen Waste Program total # of residences to date (Ecosystems)

102,700 103,300 104,500 106,000 107,500 109,000 110,500

SOLID WASTE

Solid waste diversion rate from disposal (Ecosystems)

72% 72% 74% 76% 78% 80% 80%

Connected Floor Area (m 2 ) (Build Environments)

69,754 110,000 178,000 245,000 314,000 411,000 525,000

SURREY CITY ENERGY UTILITY

Ratio of hours in service to total hours since operating commenced (Build Environments)

100% 100% 100% 100% 100% 100% 100%

% of single family homes on water meters (Built Environments)

72% 70% 72% 74% 75% 76% 77%

WATER UTILITY

Average winter residential water consumption (litres per capita per day) (Built Environments)

257

265

263

261

259

257

255

27