Winter 2025 Recreation Guide

TIPS TO ENHANCE YOUR REGISTRATION EXPERIENCE

Before Registration Day

On Registration Day

#1 Log in to your MySurrey account to ensure all your

#3 Verify that the address on your account is correct – visit a facility with valid identification to make an address change #4 Store your credit card information securely for faster payment #5 Plan ahead by making note of the program's course ID

#6 Log in between 8:45pm and 8:59pm #7 If you log in earlier, refresh the page after 8:45pm to enter the virtual waiting room. There is no benefit to logging in earlier than 15 minutes before registration opens #8 Don’t close your browser once you're in the virtual waiting room

account information is correct

#2 Check that all your family

members are on your account – visit a facility or email prc-customerservice@surrey.ca to add/remove members

3 WAYS TO Register

At any Surrey Parks, Recreation & Culture facility

By Phone

Go Online

In Person

604 -501-5100

surrey.ca/register

surrey.ca/reghelp