2017 Finance Annual Report

PERFORMANCE MEASURES

CORPORATE SERVICES

Actual Budget 2017 2017 2018 2019 2020 2021 2022

Performance Measures (SustainabilityTheme) Incidence frequency rate of lost time claims per 100 person a year (Health & Wellness)

Division

2.9

3.7

3.7

3.6

3.5

3.4

3.3

OCCUPATIONAL HEALTH & SAFETY

# of diversity events held per year (Education & Culture)

10

10

10

10

10

10

10

Average # of days to fill a position vacancy - Exempt (Economic Prosperity)

77

82

82

81

80

79

78

Average # of days to fill a position vacancy - CUPE (Economic Prosperity)

RECRUITMENT

69

56

56

55

54

53

52

# of probationary reports completed on time (Economic Prosperity)

79% 90% 90% 90% 90% 90% 90%

0

0

0

0

0

0

0

% increase in grievances (Inclusion)

LABOUR RELATIONS & TOTAL COMPENSATION

# of staff with perfect attendance (Economic Prosperty)

546

520

525

530

535

540

545

# of automated Human Resources processes (Economic Prosperity)

7

6

6

6

6

6

6

HUMAN RESOURCES INFORMATION SYSTEMS

# of paper reducing initiatives (Ecosystems)

4

5

5

6

6

6

6

INFORMATION TECHNOLOGY

65% 61% 62% 62% 62% 62% 62%

First Tier Resolution (Infrastructure)

$50,000 $60,000 $62,500 $65,000 $67,500 $70,000 $75,000

Prosecution fine revenue (Public Safety)

LEGAL SERVICES

Voluntary compliance goals (Infrastructure)

97% 97% 97% 97% 96% 96% 96%

% of Freedom of Information Requests processed and completed within requested due date (Inclusion) % of Council meeting results and video available the day following a Council meeting (Inclusion)

90% 95% 95%

95% 95% 95% 95%

LEGISLATIVE SERVICES

100% 100% 100% 100% 100% 100% 100%

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