2017 Finance Annual Report

PERFORMANCE MEASURES

ENGINEERING

Actual Budget 2017 2017 2018 2019 2020 2021 2021

Performance Measures (SustainabilityTheme)

Division

% of Engineering Requirements and Review documents processed within six weeks of referral by Area Planning based on complete and quality submission from applicants’ consultants (Economic Prosperity and Livelihoods) Expenses as a % of lease/rental revenues (Infrastructure) % reduction in illegal dumping cleanup costs (Built Environments) Reduce Preventable Employee Injuries by 90% over 5 years (Health & Wellness) Solid waste diversion rate from disposal (Ecosystems) Ratio of hours in service to total hours since operating commenced (Built Environment) Pay Station reliability—% of time machines operating properly (Infrastructure) Total # of managed parking spaces— time/user restricted and pay parking (Infrastructure) Total # of marked pedestrian crossings (Public Safety) Streetlight energy savings - LED replacement program (KWh) (Built Environments) Safer Schools Education and Improvement Program (total #) (Education & Cultural) Total # of kilometers of cycling routes (on-street and off-street) (Built Environments) Length of Drainage Mains Renewed or Replaced (Infrastructure) Number of Soil Site Inspections (Infrastructure) Connected Floor Area (Built Environment)

LAND DEVELOPMENT

35% 50% 50% 50% 50% 50% 50%

REALTY SERVICES

45% 46% 45% 45% 45% 45% 45%

42% 40% 45% 48% 50% 50% 50%

OPERATIONS

36% 60% 60% 70% 80% 90% 90%

72% 72% 74% 76% 78% 80% 80%

11,464

2,000

2,000 2,000 2,000 2,000

2,000

DRAINAGE UTILITY

159

220

240

260

300

300

300

161,000 178,000 255,000 287,000 351,000 458,000 684,000

SURREY CITY ENERGY UTILITY

100% 100% 100% 100% 100% 100% 100%

94%

93% 94% 95% 96% 96%

96%

PARKING AUTHORITY UTILITY

2,250

2,250

2,450 2,600 2,700 2,800

2,900

1,035

1,040

1,070 1,100 1,130 1,150

1,170

1,500,000 1,168,000 2,336,656 3,504,985 4,673,313 5,841,641 5,842,000

ROADS & TRAFFIC UTILITY

32

33

36

39

42

45

48

560

560

570

580

590

600

610

% of sewer mains video inspected (Built Environments/Infrastructure) % of sewer manholes inspected (Built Environments/Infrastructure)

53.1% 56.2% 56.6% 60.1% 63.6% 67.1% 70.6%

SEWER UTILITY

14.1% 16.2% 17.6% 21.5% 25.0% 28.5% 32.9%

Kitchen Waste Program total # of residences to date (Ecosystems) Solid waste diversion rate from disposal (Ecosystems)

104,000 103,700 105,500 107,000 108,500 110,000 111,500

SOLID WASTE UTILITY

72% 72% 74% 76% 78% 80% 80%

% of single family homes on water meters (Built Environments)

72% 72% 74% 75% 76% 77% 78%

WATER UTILITY

Average winter residential water consumption (litres per capita per day) (Built Environments)

248

263

261

259

257

255

253

28