2024 Surrey Fire Service Annual Report

Overall Emergency Event Processing

2024 Call Processing

0:39

2024 Call Dispatching

0:10

Standard 2022 NFPA 1225 Standard 15.4.4.I - Emergency event processing shall be completed within 60 seconds, 90% of the time. Surrey Fire Regional Dispatch 2020–2024 emergency event processing time average is 48.8 seconds 90% of the time. We are proud of our track record of well exceeding the National Fire Protection Association standard year after year.

Emergency event processing time = Call Processing Time + Call Dispatching Time

50 CITY OF SURREY