2024 Surrey Fire Service Annual Report

Call Processing

5 Year Average 00:37 Seconds

34.5 35 35.5 36 36.5 37 37.5 38 38.5 39 39.5

39

38

38

36

36

Seconds

2020

2021

2022

2023

2024

5 Year Average 00:11 Seconds

Call Dispatching

14

13

12

12

11

10

10

10

8

6

4

Seconds

2

0

2020

2021

2022

2023

2024

SURREY FIRE SERVICES ANNUAL REPORT | COMMUNICATIONS & IT 51