2025-2029 Surrey Financial Plan

FINANCE

PERFORMANCE MEASURES The following table identifies key performance measures that will assist the Finance Department in tracking its progress and monitoring its contribution to building a sustainable Surrey.

Targets

Performance Measures (Sustainability Theme) % of completed audit reports that result in recommendations for change (Infrastructure)

Actual 2024

Targets 2024

Division

2025

2026

2027

2028

2029

Internal Audit and Compliance

80%

90%

90%

90%

90%

90%

90%

Financial Planning & Analysis

# of quarterly reports submitted to Council (Infrastructure)

3

3

3

3

3

3

3

# of tax e-bills sent out (Ecosystems)

28,665 28,924 29,328 29,823 30,420 31,028 31,648

Property & Payment Services

# of utility e-bills sent out (Ecosystems)

49,695 42,503 50,689 51,703 52,737 53,791 54,687

# of procurement training sessions conducted (Infrastructure)

4

4

4

4

4

4

4

Procurement Services & Accounts Payable

# of invoices processed by Accounts Payable (Infrastructure) # of electronic invoices received by Accounts Payable (Infrastructure)

78,298 75,307 77,813 78,349 79,916 81,515 83,146

62,278

54,074 63,156 64,259 64,384 64,532 64,703

# of invoices created by Accounts Receivable (Infrastructure)

Treasury Services

14,648

16,240

15,004 15,368

15,742

16,124

16,516

% of staff receiving electronic pay stubs (Infrastructure)

Payroll

100%

100%

100%

100%

100%

100%

100%

City of Surrey | 2025—2029 Financial Plan | General Operating Fund | Finance

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