2025-2029 Surrey Financial Plan

PLANNING & DEVELOPMENT

ECONOMIC PROSPERITY & LIVELIHOODS

• Continue to support the implementation of the online permit portal and digital permit processing, providing new and enhanced permitting abilities across multiple permit types, improving transparency, access, and efficiencies for applicants; • Continue to streamline the payments and refunds process; • Investigate the use of pre-approved plans for ADUs and 6-storey buildings; • Continue improvements to the consistency of services delivered through communication and training;

• Continue to leverage the Development and Permit Approvals Targets, seeking to achieve a minimum 30% reduction in the approval timelines; and • Review and revise the City’s Community Amenity Contributions (“CAC”) and the Affordable Housing CAC to identify specific acquisition plans, set required CAC rates, and create Amenity Contribution Charges

(“ACC”) in alignment with the provincial housing legislation.

EDUCATION & CULTURE

Continue to promote application acceptance success through early application parameters; Develop and implement communication campaigns and development partner forums, to respond to emerging needs and improving and leveraging online resources available for citizens;

• Continue to prioritize Surrey School District Building Permit Applications to meet the increased student enrolment demands within the City; • Continue to investigate requiring all, or select, applicants to complete a pre-intake checklist and to attend a pre-intake meeting(s) to create a shared understanding about what constitutes a complete submission for all permit types; and • Continue to investigate requiring all, or select, applicants to complete a pre- application meeting, prior to application submission, to discuss zoning requirements, code design concerns, and/or alternative solutions.

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• Seek to further identify the services that the Planning & Development Department offers, and through a Service Expectation Charter, articulate and communicate our core services, regulatory role, and responsibility to facilitate the development of a shared staff culture and increased alignment with industry and stakeholder expectations;

City of Surrey | 2025—2029 Financial Plan | General Operating Fund | Planning & Development

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