2025-2029 Surrey Financial Plan

SURREY PUBLIC LIBRARY

PERFORMANCE MEASURES The following table identifies key performance measures that will help the Libraries track progress and monitor towards building a sustainable Surrey.

Targets

Performance Measures (Sustainability Theme)

Actual 2024

Targets 2024

Division

2025

2026

2027

2028

2029

# of visits made to library locations and library website (in millions) (Inclusion/Health & Wellness) # of transactions completed using the Library’s materials collection (in millions) (Education & Culture) # of enrolments in Summer Reading Club and participation in other literacy programs (Education & Culture)

5.48

5.03

5.11

5.19

5.27

4.96

5.35

Public Services

6.00

6.28

6.09

6.20

5.18

6.16

6.24

238,138

306,700

247,900 259,600 273,500 278,800 288,400

# of online access points available on library premises (Inclusion)

271

271

271

319

259

256

319

Administrative Services

% of new customers signed up on email notification (Ecosystems)

91%

90%

92%

93%

93%

94%

94%

City of Surrey | 2025—2029 Financial Plan | General Operating Fund | Library

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