2026 - 2030 Surrey Financial Plan

PUBLIC SAFETY—SURREY FIRE SERVICE

MISSION STATEMENT To protect life, property and the environment by responding to emergencies, ensuring regulatory compliance and developing community education.

KEY PROGRAMS AND SERVICES

SUPPORT This division keeps the department running smoothly as they handle much of the paperwork and digital records generated by the Fire department along with day-to-day administration. OPERATIONS Operations is the largest division and is comprised of three branches: Suppression, Prevention and Training. Suppression consists of the first responders who attend to all fires, extrication and motor vehicle incidents, medical emergencies, hazardous material response and rescue activities. Prevention operates four priority areas of services: community risk reduction, public engagement & education programs, fire cause investigation, and general inspection services to secure public safety and code compliance. Training is responsible for ensuring the skills needed to protect the City from a wide range of hazards are continually being monitored and administered. Firefighters are provided continuous operational skills maintenance training and new learner skills development throughout their working career. Formal and informal training with certification is also conducted for firefighters and fire officers in conjunction with local educational institutes and universities.

ADMINISTRATION The Administration division is responsible for developing, maintaining and administering the policies, procedures and guidelines at Surrey Fire Services. The management team includes the Fire Chief, Deputy Chiefs, Assistant Chiefs, and several professional and administrative specialists. Administration also operates the Surrey Emergency Program which coordinates emergency preparedness. COMMUNICATIONS The Communications division consists of the Surrey Fire Regional Dispatch providing professional call taking and dispatch service for Surrey Fire and several other municipalities across BC, which represent about 25% of BC’s population. This division is supported by Computer/Telecom Specialists and Communication Technicians who provide support for system updates and

maintenance. MECHANICAL

The mechanical division employs Emergency Vehicle Technicians who maintain and repair Surrey Fire Service’s

fleet of fire apparatus and support vehicles together with an array of specialized equipment.

City of Surrey | 2026—2030 Financial Plan | General Operating Fund | Public Safety

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