City of Surrey 2019 Annual Financial Report

PERFORMANCE MEASURES

ENGINEERING

Actual Budget 2019 2019 2020 2021 2022 2023 2024

Performance Measures (SustainabilityTheme)

Division

% of projects completed within typical seven- month processing time from Project Scoping submission to Servicing Agreement issuance (Economic Prosperity and Livelihoods) Expenses as a % of lease/rental revenues (Infrastructure) % reduction in illegal dumping cleanup costs (Built Environments) Reduce preventable employee injuries by 90% over 5 years (Health &Wellness) % decrease of landfill waste tonnage/household (Ecosystems/Economic Prosperity & Livelihoods)

LAND DEVELOPMENT

49% 50% 55% 60% 65% 65% 65%

REALTY SERVICES

56% 45% 45% 45% 45% 45% 45%

40% 45% 48% 50% 50% 50% 50%

48% 70% 80% 90% 90% 90% 90%

OPERATIONS

2% 3% 3% 3% 3% 3% 3%

Solid waste diversion rate from disposal (Ecosystems)

70% 74% 74% 76% 78% 80% 80%

Length of Drainage Mains Renewed or Replaced (Infrastructure)

5,977 2,000 2,000 2,000 2,000 2,000 2,000

274

240

260

300

300

300

300

Number of Soil Site Inspections (Infrastructure)

DRAINAGE UTILITY

% of Drainage Mains video inspected (Built Environment & Infrastructure) % of Drainage Manholes inspected (Built Environment & Infrastructure)

20% 21% 29% 37% 46% 55% 64%

18% 19% 27% 35% 45% 54% 62%

Connected Floor Area (Built Environment)

255,170 255,000 255,170 390,045 528,800 652,392 819,335

SURREY CITY ENERGY UTILITY

Ratio of hours in service to total hours since operating commenced (Built Environment) Total # of managed parking spaces—time/user restricted and pay parking (Infrastructure) Total # of marked pedestrian crossings (Public Safety) Streetlight energy savings - LED replacement program (KWh) (Built Environments) Safer Schools Education and Improvement Program (total #) (Education & Cultural) Total # of kilometers of cycling routes (on-street and off-street) (Built Environments) % reduction in illegal dumping cleanup costs (Built Environments) Rethink Waste total # of residences to date (Environmental) % decrease of landfill waste tonnage/household (Environmental/Socio-Cultural) Solid waste diversion rate from disposal (Ecosystems) % of single family homes on water meters (Built Environments) Average winter residential water consumption (litres per capita per day) (Built Environments) % of sewer mains video inspected (Built Environment/ Infrastructure) % of sewer manholes inspected (Built Environments/Infrastructure)

99.99% 100% 100% 100% 100% 100% 100%

PARKING AUTHORITY UTILITY

2,210 2,260 2,260 2,260 2,260 2,260 2,260

1,082 1,110 1,150 1,180 1,210 1,240 1,270

3.07

2.90

4.06

5.22

5.43

5.64

5.84

TRANSPORTATION (ROADS & TRAFFIC SAFETY UTILITY)

31

39

42

45

48

51

54

553

570

580

590

600

610

619

56% 59% 60% 63% 67% 70% 74%

SEWER UTILITY

20% 23% 23% 26% 29% 33% 36%

40% 45% 45% 48% 50% 50% 50%

105,667 105,380 107,000 108,000 109,000 110,000 111,000

SOLID WASTE UTILITY

2% 3% 3% 3% 3% 3% 3%

70% 74% 74% 76% 78% 80% 80%

75% 75% 76% 77% 78% 79% 80%

WATER UTILITY

30

231

259

257

255

253

251

249