City of Surrey's 2021 - 2025 Financial Plan

DEPARTMENTAL OVERVIEW CITY MANAGER

MISSION STATEMENT The mission of the City Manager’s Office is to oversee and coordinate the work of the City’s administration to deliver City Council’s short and long-term objectives for the City. KEY PROGRAMS AND SERVICES The City Manager’s Office: • Ensures that Council resolutions are addressed in a timely and fulsome manner; • Ensures effective financial management through the monitoring of the annual budget and the Five-Year Financial Plan and by reviewing the City’s financial performance throughout the year; • Ensures that Council’s priorities and high quality sustainable City services are delivered on a consistent basis to the City’s residents and businesses; • Provides advice and recommendations to City Council related to policies and emerging issues; • Assists in guiding the work in each of the City’s departments; • Oversees the management and administration of the City’s Emergency Operations Centre; • Ensures a coordinated and balanced implementation of Council policy and programs; • Ensures consistency and high standards of corporate reporting, including regular reports to Council as well as periodic reports on organizational performance; and • Through the Strategic Initiatives & Corporate Reporting function provides coordination of key initiatives that span across multiple departments, including the “Surrey Excels” strategic framework.

The City Manager’s Office worked closely with every department across the organization to deliver key accomplishments in 2020, including selected initiatives where the City Manager’s Office played a key role or coordinating role:

INCLUSION

• Worked with BC Housing and the Fraser Health Authority to establish an Emergency Response Centre to help the City’s priority population (experiencing housing instability) requiring isolation space due to COVID-19; and

• Worked with BC Housing to estab- lish a new 43 bed shelter (The Olive Branch Shelter) in North Surrey to help the City’s priority population (experiencing housing instability).

City of Surrey | 2021—2025 Financial Plan | General Operating Fund | City Manager

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