City of Surrey's 2021 - 2025 Financial Plan

FIRE

• Prior to the March 2020 surge in COVID-19 response activity, delivered 4 Surrey Emergency Preparedness presentations to 96 attendees. In addition, staffed 2 emergency preparedness booths at various fairs resulting in exposure to 131 additional individuals; • The Business Emergency Preparedness Program included delivery of 6,907 targeted disaster recovery educational pamphlets; • Coordinated 20 Level 1 Emergency Support Service (“ESS”) responses with 79 displaced residents. There were no ESS Level 2 team responses for 2020; and • Installed 375 smoke alarms and conducted HomeSafe inspections, including the 8,937 smoke alarm initiative responses.

ECONOMIC PROSPERITY & LIVELIHOODS

Successfully renewed multi- year contract agreements for legacy Surrey Fire Service Dispatch clients. This milestone marks an extraordinary 100% retention of contracted Dispatch clients. Securing a well-managed in- house Dispatch Services unit strategically allows increased control of quality and costs of service for Surrey and secures multi-year contract revenues on a net positive basis for the City’s operating budget; and In addition to safely completing all planned annual training of

•

Surrey Fire hosts this annual event as a component of Surrey’s Employment Diversity Program

•

Fire staff through the Central Training Facility, two major training client contracts were secured to maximize return on investment in the Central Training Facility.

ECOSYSTEMS

• Published 3 research articles and/or papers illustrating the evidence-based decision-making used for strategic planning and emergency activity. Topics included: Cancer Risk for Firefighters, HomeSafe Program Evaluation, and Community Falls and Lift Assists. • Refined the analysis and reporting of fuel performance measures to improve assessments of the anti-idling power unit’s technology compared to the traditional

City of Surrey | 2021—2025 Financial Plan | General Operating Fund | Fire

185