City of Surrey's 2021 - 2025 Financial Plan

PARKS, RECREATION & CULTURE

PUBLIC SAFETY

The Children and Youth At-Risk Table (“CHART”), a key component of the Surrey Anti- Gang Family Empowerment (“SAFE”) Program, accepted 105 children and youth vulnerable for gang recruitment in order to provide these individuals and their families with tailored intervention services; The Park Ambassador program was created to help keep our Park visitors safe during the unprecedented times of the COVID-19 Pandemic. Park Ambassadors attended the City’s busiest park locations daily and acted as liaisons to deliver key messaging that the City wanted to relay to the public in relation to the pandemic. Key messaging included: staying home if sick, maintaining a distance of at least 2 meters (6 feet), avoiding

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crowded areas, and reminding Park visitors that there should be no organized or team activities. The program also allowed Park Ambassadors to report issues that arise to Bylaws. Parking lot attendants were also stationed in busier Park locations to mitigate parking issues and over-crowding. The Parking lot attendants monitored the number of vehicles going in and out of the park to ensure the parking space was not over-crowded and remained safe for Park visitors; • Emergency Support Services (“ESS”) rolled out training for all reception center managers and their ESS staff teams on the new virtual Evacuee Registration and Assistance tool. This new virtual tool was released by Emergency Management BC to allow remote support of evacuees and suppliers; • ESS created updated plans for remote evacuee assistance that included the pandemic protocols and the planning of a drive-thru reception centre providing safe and effective support in preparation for Freshet flooding; and • ESS maintained 97 Level Two volunteers.

City of Surrey | 2021—2025 Financial Plan | General Operating Fund | Parks, Recreation, & Culture

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