City of Surrey's 2021 - 2025 Financial Plan

PLANNING & DEVELOPMENT

• Implemented on-going-phases of the Energy Step Code for new construction; • Launched a Front Counter Call Centre to facilitate continued City Hall operations and client service during City Hall’s closure due to the COVID-19 pandemic; • Launched a dedicated digital drop box to facilitate application reviews during City Hall’s closure; • Continued the Land Use Contract (“LUC”) termination process and presentenced two LUC termination reports to Council; • Continued implementation of the 2018 BC Building Code and provided training to all City Building Officials and Plan Checkers to ensure seamless

implementation and enforcement of the new code; • Completed Indoor Amenity Space Review and update; • Completed Clayton Community Centre; • Supported implementation of new Agricultural Land Commission regulations with respect to residential Held a Small Builders Forum to engage with construction industry in Surrey and provide insight on new and future process improvements; and • Improved the trade permit portal with digital access to the issued permit and abilities to submit digital document. building construction in the Agricultural Land Reserve; •

ECONOMIC PROSPERITY AND LIVELIHOODS

• Enhanced the use of data to streamline the timely issuance of permits; and • Implemented the electrical Contractor Performance Management Program to reduce the rate of inspections for high performing contractor and enhance community safety.

PUBLIC SAFETY

• Completed upgrades to reception areas of RCMP District 3.

Aerial view of City Centre at dusk

City of Surrey | 2021—2025 Financial Plan | General Operating Fund | Planning & Development

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