City of Surrey's 2021 - 2025 Financial Plan

SURREY PUBLIC LIBRARY

PERFORMANCE MEASURES The following table identifies key performance measures that will help the Libraries track progress and monitor towards building a sustainable Surrey.

Budget

Performance Measures (Sustainability Theme)

Actual 2020

Budget 2020

Division

2021 2022

2023

2024

2025

# of visits made to library locations and library website (Inclusion/Health & Wellness) # of transactions completed using the Library’s materials collection (Education & Culture) # of enrolments in Summer Reading Club and other literacy programs (Education & Culture) # of online access points available on library premises (Inclusion)

3.06M

3.50M 5.00M 5.50M 6.00M 6.50M

6.50M

Public Services

2.59M

3.00M 4.30M 4.20M 4.10M 4.00M

4.60M

66,242

78,000 150,000 170,000 185,000 200,000

187,000

248

276

284

288

292

296

300

Administrative Services

% of new customers signed up on email notification (Ecosystems)

78%

72%

81%

84%

87%

90%

92%

Budget figures from 2021 to 2025 have been revised to more accurately reflect current data and trends.

Filming to offer library programming online

City of Surrey | 2021—2025 Financial Plan | General Operating Fund | Library

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