City of Surrey's 2023 Annual Financial Report

PERFORMANCE MEASURES

PLANNING & DEVELOPMENT

Actual Targets 2023 2023 2024 2025 2026 2027 2028

Performance Measures (Sustainability Theme)

Division

AREA PLANNING & DEVELOPMENT NORTH/SOUTH

Number of rezoning applications receiving final approval (Infrastructure)

83

80

80

80

80

80

80

COMMUNITY PLANNING

Residential proximity to Amenities (Infrastructure)

25%

24%

24%

25%

26%

26%

27%

# of issued single family dwelling permits (Built Communities & Neighbourhoods)

557

500

500

500

500

500

500

Total annual construction value (billions) (Built Communities & Neighbourhoods)

BUILDING

$1.88 $1.25 $1.00 $1.25 $1.25 $1.25 $1.25

# of inspections (Built Communities & Neighbourhoods)

54,93063,00050,00050,00050,000 50,00050,000

125

300

300

300

300

300

300

# of after hours calls (Infrastructure)

CIVIC FACILITIES

# of unscheduled facility closures (Infrastructure)

1

2

2

2

2

2

2

% of permits processed online (Infrastructure)

86% 85% 90% 90% 90% 90% 90%

BUSINESS TRANSFORMATION

Customer Satisfaction Rating of P&D Services (Inclusion)

76% 75% 75% 75% 75% 75% 75%

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